Shop-Ware, the industry-leading shop management system with an end-to-end digital customer experience, has announced a systems integration with Mitchell 1® ProDemand® – making diagnosing, estimating, and repairs easier than ever before. Read the full press release here.
Subscribers to both systems will benefit from the following:
- Direct access to the entire ProDemand platform with automatic vehicle lookup from the Shop-Ware RO, including new interactive wiring diagrams, OEM repair information and real-world fixes from one search
- Ease to build Shop-Ware estimates and recommendations based on Mitchell 1 labor times, parts, and fluids, from their new Estimator interface
- Automatic population of itemized inspections from Mitchell 1 factory maintenance, hosted in Shop-Ware’s all-in-one service structure
- Parity for both ProDemand and Shop Key PRO subscribers
All of this functionality is accessible right from the Shop-Ware platform by configuring Mitchell 1 credentials. For more information on this integration check out the full webinar featuring Gary Hixson from Mitchell 1 below.